If you have any questions feel free to call us toll free at: 1-888-421-9536

1. You customize the base textiles and look of your hoodies and submit your custom hoodie order to us.
   
   
2. Our designers review your order along with any logo, graphics or artwork uploads you submit at the time you place the order. Please note, the mockups created in the image customizer are for general web viewing, our expert team will perfect the look of the garment.
   
   
3. If the custom graphics you have uploaded are not print ready, we will reach out to you requesting higher resolution print files.
   
   
4. Once we receive all your graphics in the necessary graphics we will create your final hoodie mockups and submit them to you for approval.
   
   
5. Once you approve the mockups, we create final print specifications of your hoodies, along with a final order details document and submit them to you for your final print approval.
   
   
6. After you approve the final print documents, your hoodies go into production and no changes can be made to the order.
   
   
7. Your hoodies ship within the standard lead time of 3-4 weeks after your give your final print sign-off, and we send you a tracking number.
   
   
8. You enjoy your BRINY Barricade™ Warmth Performance Hoodies in your next adventure!

If you have any questions feel free to call us toll free at: 1-888-421-9536

Question | Can I have a mix of sizes?

Answer | Yes, your order can have a mix of any sizes you want that are available for your product model (Hooded XS-5XL Crew Neck XS-4XL)

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Question | Can I mix between genders models and age groups for All Over Sublimation?

Answer | All pricing tiers and minimum quantity order requirements are based on all the shirts in the production run being the exact same model gender and age group. For example if you want mens and womens under the minimum order requirement, you would need 12 mens shirts of the exact same design and color and 12 womens shirts of the exact same design and color etc. If you want to mix between genders and age groups in a minimum quantity order, you would have to go with our Spot Dye Sublimation shirts.

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Question | Do you have a minimum quantity order? 

Answer | Yes, these are retail quality shirts made from scratch for every order, and must go through a meticulous manufacturing process limited by a minimum order quantity of 12 units of the exact same design and color per order. All pricing tiers and minimum quantity order requirements are based on all the shirts in the production run being the exact same model gender and age group.

All pricing tiers and 12 unit minimum quantity order requirements are based on all the shirts in the production run being exactly the same model, gender, age group and design; they can be any size.

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Question | What type of printing are these shirts? 

Answer | These custom performance fishing shirts are a manufacturing process called “All-over dye sublimation cut & sew. Meaning, for every order the entire design, including all graphics and patterns are dye sublimated onto premium performance marine fabric, then laser cut and sewn into the final performance shirt. This produces a seamless textile and print that never cracks or fades and does not inhibit the fabrics airflow, a true retail quality garment!

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Question | Why can I not see my graphics on the shirt in the base mockup simulator? 

Answer | Graphics come in all different files and resolutions, we find it best for a professional designer to inspect and lay them out on the base design you create in the mockup simulator. After you upload your artwork files and place your order, our expert design team will review and send you final mockups for your approval prior to printing. If there are any issues with the graphics you submitted we will let you know. 

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Question | Is custom artwork included in the shirt price?

Answer | Custom artwork services are not included in the shirt price. The shirt per unit pricing is based on you submitting print ready graphics, logos or artwork. You can either supply your own artwork, or commission our award-winning expert team of artists to create anything you can imagine. Check custom artwork pricing here. 

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Question | How long does it take to produce my custom shirts? 

Answer | After you place your order, if all the graphic files are the proper type for printing, we will create detailed mockups and manufacturing specifications and submit them to you for your final print approval. These specifications take 2-3 business days to create. After you approve the final specification documents, your custom shirts go into production, which has an average lead time of 4 to 5.5 weeks until they ship. 

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Question | What if I have a rushed order?

Answer | With any rushed order, it is best to use the quoting button and submit your project with the dates you need it by, then our team will review and let you know if we can produce your custom shirts in the timeline you desire. Not all rushed orders can be approved, as these are premium retail quality garments that take time to manufacture. 

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Question | Why does the price go down the more shirts I order? 

Answer | As an industry standard with most products, since clothing is a product created with assembly-line manufacturing, the more quantities produced in a single production run, the lower the cost per unit can be offered. Manufacturing lines are optimized with volume, so when you have a low quantity of 12 unit order, each time a short print run is produced, all the machines and design need to be changed out and reset after only 12 units are produced, this is high-labor intensive initiative. As such, if there is a print run of 100 or so units, the machines do not need to be reset as as much, in addition to the production staff's review of the new specifications for the next order. All this optimizes labor time and likewise adjusts costs per unit. 

BRINY CO. Terms & Conditions

Please read all these Terms and Conditions carefully before using www.briny.com or any of our custom apparel, custom fishing shirt and/or custom accessory programs. By submitting any information or requesting custom product orders from briny.com you are agreeing to these terms.

Your use of our site and our custom programs is conditioned on your acceptance and compliance with these Terms and Conditions. These terms apply to all users and anyone who visits, uses or purchases from Briny Co. By accessing or using any of our services and www.briny.com you agree to be bound by these Terms and Conditions. If you disagree with any portion of these Terms and Conditions you choose to not use our services or site.

Amendments

We reserve the sole right at our discretion to change or modify these Terms and Conditions in whatever way we see fit. Some of the changes may include but are not limited to, color chart, size charts, materials used, proofs and revisions, pricing, shipping rates, workflow and status notifications and updates. We may change these terms so it is advised you read them every time you place an order.

BRINY Co. Reserves the right to refuse any custom project. Our custom department is designed to service the fishing and boating enthusiasts community and their companies, by providing the highest quality custom products in the industry. We do not create custom art or custom products for other fishing apparel or marine lifestyle brands.

Purchases

If you purchase a product or service from Briny Co or briny.com you will be asked to supply some personal billing and shipping information in order to complete your purchase or use our services.

General Terms

Artwork varies greatly in complexity depending on the level of detail required by certain types of art. In general, illustrative art (Like fish paintings, realistic water and ocean scenes) take significantly more time to produce than more graphic art types, like a logo, or custom type. In all cases, if you need fully custom art to be created by our team, you will be given an estimated quote and time frame for the completion of such artwork. Please keep in mind, all our fully custom artwork goes through a three step process of creative development that requires your feedback and approval of each step (Sketch, rough draft, final design). This custom fishing shirt graphic process ensures the final artwork, fish graphic or boat logo is something you will love.

This creative step by step process relies on your communication, so if you take days to reply, your project will be delayed as our time estimates do not account for the amount of time it takes to get a response or an approval from you. Custom artwork must be paid in full prior to us scheduling our experts’ time for the creation of such artwork.

Important Note* It is very important you review your custom fishing shirt artwork proofs on an actual computer, colors and graphics can look different on a mobile device and tend to be more accurate on a computer.

Custom Art Image Rights
Custom art orders are subject to the terms and conditions of briny.com usage. Custom artwork is the property of BRINY® Co. and only for printing on BRINY® products for personal use. We do not distribute the final artwork files and offer no third party usage. In some approved cases, a commercial license may be granted for usage on clothing other than BRINY® brand clothing products, fees will apply, and approval is on a per art piece basis at the discretion of BRINY® Co. This standard commercial license is limited to a reproduction quantity of 500 units featuring the artwork and must be documented prior to artwork creation and if reproduced, the product must feature the BRINY © copyright logo on the artwork reproduced; much like an artist's signature. If additional usage rights are required, they must be requested and documentation drafted for the types of usage you desire prior to custom artwork creation. We do not sell full rights to our fish illustrations, illustrated compositions, graphics or paintings.

By purchasing custom products and services from BRINY Co. You agree and understand the following: All BRINY® Trademarks, logos, graphics and collateral are copyrighted to BRINY Co. It is strictly forbidden to use BRINY® logos, icons, trademarks, and intellectual brand property in any way to self promote the custom products we create under our custom program. If such usage occurs, BRINY® withholds the sole right to refuse service for additional custom goods. By purchasing custom goods you understand the BRINY brand does not endorse your brand, company or products.

General custom artwork time estimates:

• Single logo graphic: 10 business days
• Single graphic line artwork: 10-14 business days
• Illustrative artwork: 3-4 weeks
  
  

Time estimates are subject to change, additional proofs, revisions and added requests during the artwork creation stage can increase the time frame estimate significantly. Additional revisions are billed at the current rate at the time of order, please ask your sales rep for the hourly rate.

All time estimates are subject to change and are based off of the current volume of orders at the time of the estimate. Artwork does not move into the production phase until we get final print proof approval. As such, the average production timeline does not start until 24 hours after we receive written confirmation of the final print proof approval.

Production & Time Frames

Custom fishing shirt orders only move into the sublimated fishing shirt production timeline estimate after we receive the final print proof approval from you. The estimated production completion date we provide depends on the number of projects in production at the time your final print proof approval is received.

General production timeline:

• Standard production time estimates for spot sublimation printed shirts is 3.5-4.5 weeks from the date we receive the final print proof approval.
• Standard production time for All over dye sublimation cut and sew is six to eight weeks from the date we receive the final print proof approval.
• Lead time starts after all final print documents have been approved by the client for final print production.
• Lead time estimates are not guaranteed and can change with production flow. As such, some orders may ship sooner and some may take longer to ship than the standard lead time.

Artwork and proofing time estimates are often mistaken for production timeline, they are two separate timelines. Production timelines only start after the artwork is complete.

General custom artwork time estimates:

• Single non-illustrative logo graphic: 10 business days
• Single graphic line artwork: 10-14 business days
• Single All over pattern design 10-14 days
• Illustrative artwork: 3-4 weeks
• Retracing logo art on average 1-2 hours

*Time estimates are subject to change and are only used as a basic estimated guide based on the average time a project takes to produce.

In custom manufacturing production, there can be rare instances where graphics are printed in the wrong locations. In these rare instances, the garments will need to be shipped back to us for inspection, where we may choose to replace them if they were printed in a way different from the final approved proofs. In some cases, if the product is still acceptable, we may offer a discount percentage on the order if you choose to keep the garments. The discount rate will be determined by our management, and will not exceed 40%. If there are defective or misprinted products, BRINY May issue a refund or partial refund instead of issuing a reprint, we reserve the right to choose which.

Cancelation & Refunds for Custom Services

Since this service is for customized apparel that is unique to each project, there are Terms and Conditions that apply to the purchase of customized products that are not the same as a typical retail purchase. As such, our returns and cancellation policy is contingent on but is not limited to the following Terms and Conditions:

- All custom orders must be paid in full prior to going into garment print production. If custom art is part of a custom order, the custom artwork must be paid in full prior to being used on any product. Print specifications will only be performed on a fully paid custom order.

- Cancellations requested after you purchase and pay for an order and before you have received your first proof for an order from us through email will have a 15% cancellation fee applied to the refund.

- Cancellations requested after you receive your first artwork proof from us will have a 60% cancellation fee applied.

- Cancellations requested after you receive the second artwork proof, or have approved final print specifications are not refundable. Please note, your project goes straight into production after final approval, so cannot be changed in any way after the final approval stage.

BRINY reserves the right to not accept additional orders from customers that have agreed to these terms but don't wish to uphold their agreement.

If in the rare event, a custom unworn garment is received significantly damaged or defective in a way that significantly differs from the final print specifications, we will require photos of the error initially to start the inspection process. This must be reported no more than 14 days after receiving the product. The customer is required to ship back to BRINY Co. all items they deem defective for our internal inspection, prior to replacements being shipped out. BRINY Co reserves the right to issue a refund or replacement products if the product(s) is found defective. We reserve the right to deny any claim if deemed to be out of our service policy. If a refund is approved, the refunded amount will not exceed the amount you paid per custom performance shirt. If product replacements are issued, they cannot be rushed, and will go through standard manufacturing procedures and checklists. A reprint of a product in a specific order does not constitute adding or subtracting any products from the original order or changing the graphics of the original order at all from the previously approved specifications of the original order. We reserve the right to decline a refund and ship the products back to you if they are found to not be defective or differ significantly from your approved specifications. Any worn items are automatically not eligible for a return regardless of defect.

No returns or defective claims will be granted for products that have been worn or used in any way. The customer understands that If a custom product has been used it will eventually become damaged as all garments do. Custom garments will become worn out faster if they are used for utility-oriented industries like construction, heavy equipment, tactical training, or abrasive environments. We offer no warranties of any kind for used custom garments.

Custom Manufacturing Processes Not Considered Defective

Every custom clothing product has inherent tolerances and slight variances from garment to garment that are not considered defects. By ordering BRINY® custom products, you acknowledge and agree to the following standard manufacturing characteristics:

• Stitch Ends: Stitches are snipped when they reach the seam’s end. Occasionally, a small thread may remain where the stitching is tied off, or the end-stitch may be looped back into the stitch pattern —this is normal and not considered a defect.
• Dimensional Tolerances: Differences of up to ±0.5" within the same size are industry standard for garments of this type and are not considered defective.
• Graphic Placement: Graphics may be offset by up to ±0.5" from their intended placement. This is within industry tolerance and not a defect.
• Inside Label Placement: Inside labels may be offset by up to ±0.35". This is within normal tolerance and not considered a defect.
• Heat-Seal Labels: These may cause slight scrunching on the inside back of the shirt. This is a normal part of the process, not a defect.
• Dye Sublimation: This process uses heat and pressure to transfer pigment into the fabric. Light rectangular impressions from the heat press or transfer paper may appear on some garments. These are not defects and will fade after a few washes.
• Backstitching: This reinforcement technique is used at the start and end of seams to prevent fraying, often required for durability in athletic wear. It may appear on the inside or outside of the garment and can extend up to 4 inches in complex areas (e.g., vented panels or high-stress zones). By purchasing Briny Co custom garments. the client understands these garments are made for the fishing industry in hard conditions and significant backstitching is performed on these garments. This is not considered a defect.
• Frayed or Looped Threads: Some areas may show frayed finished ends or looped threads on the inside the garment where stitching ends. The inside stitching of a garment should in no way be expected to be "Perfect" These are not defects and may be trimmed as desired by the merchandiser.
• Athletic Seam Construction: Reinforced seams in performance garments often require backstitching, which may appear less “clean” than fashion stitching. This is a functional necessity, not a defect.
• Label Transparency: On light-colored cotton or cotton-blend tees, inside labels may show slight transparency. This is common in DTG (Direct to Garment) and DTF (Direct to Film) printing and is not a defect.
• Print Clarity on Cotton: DTG prints on cotton may appear less vibrant or sharp compared to dye-sublimation on synthetic fabrics. Cotton absorbs ink differently, which is not considered a flaw.
• For DTF (Direct to Film) printing, the client acknowledges that this method involves a heat-transferred substrate that may initially feel slightly stiff to the touch. This is normal and will soften progressively with wear and washing.
• Transfer Paper Marks: Occasionally, the sublimation paper may leave faint brown marks if it brushes against the garment. This is uncommon, removable with washing, and not considered defective.
• Graphic Centering: Some graphics may appear visually off-center due to optical illusions. A graphic is only considered defective if it is measured to be more than 0.5" off-center from its printed borders.
  
  
  Returns, Exchanges & Liability
  
  By purchasing BRINY® custom products, you agree to the following:
  
  
• No refunds, exchanges, or returns will be accepted for the above-listed manufacturing tolerances and accepted norms.
• Custom clothing production is a manual process done by humans. Rare misprints or oversights may occur and slip through quality control. These will be assessed on a case-by-case basis.
• BRINY® Co. is not liable for any loss of anticipated profits, nor for any indirect or consequential damages related to manufacturing, servicing, or delivery of your custom order.
• Custom orders are final sale. It is not possible to return, exchange, or place follow-up orders below our minimum order of 12 units due to incorrect sizing. Please carefully review our size charts and measurements before finalizing your order.
• All items believed to be defective must be returned to us in unused condition for inspection and evaluation. BRINY® Co. reserves the right to either replace or issue a refund for items only if they are determined to be genuinely defective after review. The evaluation process may take up to two weeks from the date we receive the returned items.
• If a defect or damage occurs during transit and the client has opted for shipping insurance, BRINY® Co. will first coordinate with the carrier’s insurance provider before any resolution or claim can be processed. Claims related to shipping damage will be contingent on the outcome of the carrier’s insurance assessment.
• In line with standard industry practices, production runs in the apparel sector typically allow for a defect tolerance of up to 5%, due to the many variables involved in large-scale garment manufacturing. We do strive to keep this at a minimum.
  
  

SEE OUR SIZE CHARTS HERE

- Shipping rates are not refundable for custom products.

- We will not accept returns or exchange for any size related issues, it is your responsibility to thoroughly review our size charts prior to ordering, or to order sample blank products for a fee.

- Returns must be requested within 3 days of shipment delivery.

-Cancellation/Refund policy does not follow that of standard retail.

- Artwork services of any kind are not refundable.

- Client order information including order details, contact and shipping information, may be shared with our 3rd party fabric vendors, sewing partners and other manufacturers, including overseas parties.

- Our extensive and detailed artwork proofing process is designed to get your approval for the final artwork prior to the sublimated printing and production of your custom performance fishing shirt. As such, if incorrect elements, names, numbers or logos or elements that appear in the final boat shirt or fishing shirt that also appear in the final print proof you approved, we are not liable in any way. In such cases contact our customer support and we will work with you to see reordering options

Artwork Proofing

Our custom fishing shirt and boat shirt department goes through an in depth creative process that ensures you custom fishing shirts are produced with a high standard and that you are kept informed throughout the design and development. As such, artwork proofing and final approval for your artwork is mandatory for ALL custom products. If you have existing artwork, in most cases proofs will be sent within 5 working days (This is our standard but some conditions cause for this timeline to be extended). If you need any amount of design work for your boat shirt or custom fishing shirt to be performed by our team, which includes any edits to your existing artwork we will give you an estimated quote and timeline for the purchase of such services. During the artwork creation there will be several proofing stages, change requests must be made in writing via email. After final print proof approval of artwork, no changes can be made as your product will move directly into printing after approval. Briny Co. is not responsible for any errors in your final custom performance fishing shirts that were evident in the final approved print proof this includes but is not limited to spelling & grammar.

CHANGES TO ORDER IN FINAL PROOFING STAGE:

*In the final proofing stage (when you are sent final order documents for print approval) if there are changes to products in a confirmed order, or products are added or deleted, setup fees are not eligible for refunds, as all print setup will have already been created for your project at this final print approval stage.

Artwork supplied by the customer

You are responsible to obtain permission for any artwork, fish graphic or boat logo you supply, or that is requested for use by you. Briny Co. is not liable for any direct or indirect damages caused by unauthorized use of artwork or graphics for which you do not have the rights to use. By agreeing to these terms at checkout, you testify you have full rights to use the artwork you supply for the purpose you are using it for. By using our service, you pledge you have the rights to use all logos you request for your custom products and any other element or characteristic requested or supplied by you.

To achieve a professional print of a custom fishing shirt, it is strongly suggested that the logo and graphic artwork or fish graphic is supplied in a vector format. If you approve the printing of non-vector artwork, you understand we are not liable for odd shifts in the color and appearance of the sublimated fishing shirts. If you would like to have your logo or graphic vectorized you can request our custom design service to recreate your artwork in vector for an hourly fee of the current rate at the time of order, please ask your sales rep for the hourly rate. Average logo takes 1-2 hours to recreate correctly in vector. Some graphics cannot be turned into vector and must be supplied in a very high resolution file in order to print high quality. We reserve the right to deny printing any graphic that does not meet our minimum requirements.

Proof Documents, Order Details & Fulfillment

If you have chosen to sign off your artwork / design for printing by way of the approved Digital Proof then you have agreed to the following disclaimer:

I agree to proceed with the production of the artwork in the proof document.

I have read carefully to ensure all the text spelling is correct.

I have reviewed the layout to ensure all elements such as logos, picture, colors, icons, backgrounds are correct.

I agree to pay in full for my order prior to my order going into print production.

I understand the sizes I give to be produced are final, and I have referenced and understand the size charts. Briny Co. will not reprint garments or smaller batches under 12 units for the wrong size selection as our size charts are accurate to specified measurements in accordance with industry standard tolerances.

I understand by approving to move forward after receiving the final print specification document, no changes or edits can be made to my order and that my entire order will immediately go into production after my approval.

I understand that what is represented visually on my screen may vary in the following ways:

a. The overall size and scale of the digital artwork may vary from what is shown in the screen proof to the final printed garment.

b. The artwork mockup or proof provided is for visual purposes only and is used to give clients a general perspective of the graphic concept and how it looks on the garment. Actual print sizes of graphics may vary and or look larger or smaller on the garment and on different sizes of garments. Due to the limitations and the sensitivity of the various materials, substrates and printer calibrations that differ from what is shown on computerized screens/devices, it is impossible to reproduce all colors accurately. Therefore, unless otherwise specified with Pantone™ values (When applicable) BRINY™ will determine the most accurate color sample, reproduction will be at our discretion.

c. Spot dye sublimation is a gasified method of printing

If a shipment is delivered by a shipping carrier to the address provided by you and is lost or stolen after its tracking number shows a confirmed delivery, BRINY® Co will not be held liable for replacement value. If you wish to have a signature upon delivery and or shipping insurance, you must stipulate this in writing at the time of your order, additional charges will apply. If you request expedited shipping or a rush delivery on or before your order is placed we will assess and mutually agree on a reasonable production time frame on a per case basis, if the requested time frame is shorter than our standard production lead times. In most cases, we deliver the shirts within the standard lead time estimated, however, these time estimates are not guaranteed, and occasionally delivery dates are delayed or backordered products may arise without notice due to the production processes associated with garment production. I agree BRINY® Co will not be held liable for any loss of anticipated profits, indirect or consequential damages related to servicing and delivering this order.

For orders under a delivery deadline, BRINY uses the information provided by the carriers on their delivery estimates. They are delivery estimates and are not guaranteed. Once the package is in the hands of the shipping carrier we do not have control over delays or unforeseen circumstances with delivery estimated timelines.

Products will ship out as soon as they are finished in the production stage, sometimes there will be many packages associated to a single order. We do not hold packages.

International shipments (Shipments outside the USA): Customs fees, and duties are paid by the customer. BRINY Has no control over customs in foreign countries and the client understands by shipping to a foreign country, they are solely responsible for customs delays, logistics, or if customs retain a package for payment of duties. If you request a custom order to be sent to a foreign country, you understand and agree not to hold BRINY liable for any delivery delays caused by customs offices or carriers which may differ from our initial estimates. BRINY will not act as a customs agent or broker, nor pay for any brokerage fees. If you wish to use a customs broker it will be at your own expense. By shipping to a foreign country, the client assumes all risk associated with loss, theft, or damage to an order once the package tracking has been registered as entering the foreign country. BRINY will not refund or accept returns on custom orders due to delays in delivery associated with customs or carrier delays.

Hold Harmless: The purchaser of goods shipped to a foreign country agrees to hold BRINY harmless against and assumes all risk, any lost wages, profits, compensation, missed opportunity, or any other unforeseen occurrence resulting in the action of shipping internationally.I understand that BRINY Co. will NOT BE HELD RESPONSIBLE for any errors in spelling, grammar or layout once the customer has approved the document verbally, via email or by any other means.

By purchasing any custom products from BRINY Co. and approving the Order Detail & Proof documents you understand and agree to these terms and Briny Custom Terms & Conditions of briny.com.