Returns & Exchanges

At Briny Co. We have a no hassle return policy. If you want to return or exchange your unused BRINY product for any reason, you may do so within 14 days of purchase, as long as the item is unworn/ unused in original condition.

 Simply contact us at info@briny.com or send the item back to our address found in our contact page.

By using this site to purchase or use any products or services you agree to these terms.


TO BE ELIGIBLE FOR A RETURN:

We our proud of our quality, however if you have a return for a defect or quality issue, we will accept the return of our non-customized retail products within 14 days of purchase date, no questions asked! The item must returned unused and in its original condition. Discounted items are not returnable but may be issued store credit based on case by case basis. The customer is responsible to pay for return/exchange shipping, by sending items back to us using traceable shipping method with tracking and packaged in a way where the item is protected against damage during shipment. We will contact you once we receive the returned product and inform you of the status of the return. Refunds or exchanges will be processed once approved, to the origional purchaser only.

SEND RETURNS/EXCHANGES TO:

BRINY Co.
1683 N HANCOCK RD SUITE 103-300
Minneola, FL 34715

NON-RETURNABLE ITEMS:

Gift Cards are not refundable Discounted items are not refundable only fully priced items Any item that is worn or used. If you find a defect it must be returned before wearing the garment. All sales are final for custom garments. Custom garments cannot be returned or exchanged. Custom artwork cannot be returned or refunded shipping costs are not refundable. sale merchandise is not returnable. For more information about our Custom program terms of service please visit: Terms & Conditions

SHIPPING TERMS:

Products in an order may ship separately depending on which one of our warehouses in the USA is holding stock. In most cases you will receive a note stating you have been sent a partial order shipment at the time the carrier label is created. In some cases they may arrive days apart, depending on your location.
 
Some of our products require a few days fulfillment time as many of our products are made in the USA and in some cases will be meticulously crafted made at the time the order is placed. As a standard, allow up to 3-5 days handling time on orders. You will be automatically sent a tracking number notification once shipped.
 
We only ship packages with tracking numbers, if you package is lost or stolen once it has been delivered by the shipping company it is your responsibility to resolve. Briny Co. Does not hold any liability or responsibility for packages lost or stolen after the item has been marked as delivered by carrier.
 
Shipping rates are not refundable.

LATE REFUNDS:

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Every financial institution processes returned funds differently, some take longer than others.If you have any questions or concerns please contact info@briny.com and we will take care of you. 


EXCHANGES:

If you ordered the wrong size or color we can exchange your item for a different size or color if it is in stock no problem; as long as the item is unworn/ unused in original condition with original packaging and tags. If you order the wrong size, these items are not eligable for a return, only an exchange on BRINY.COM. Custom order sizes cannot be exchanged, please make sure to check the size charts carefully prior to order. Please contact info@briny.com to confirm the exchange. The exchange procedure adheres to the same procedure as returns.If we do not have the desired option in stock, we will issue a store credit code, that can be used in our online store. It is your responsibility to pay the shipping cost to send the exchange item back. Shipping costs are not refundable.

CONTACT US:

Call Us Toll Free: +1 (888) 421-9536

Email Us: Info@briny.com

BRINY Co.
1683 N HANCOCK RD SUITE 103-300
Minneola, FL 34715