We our proud of our custom fishing shirt service and strive to serve you to the best of our ability. In some cases cancellations or refunds are needed and are assessed on a per case basis.
Since this service is for customized apparel that is unique to each project, there are Terms and Conditions that apply to the purchase of customized products that are not the same as a typical retail purchase. As such, our returns and cancellation policy is contingent on but is not limited to the following Terms and Conditions:
- Cancellations requested after you purchase and pay for an order and before you have received your first proof for an order from us through email will have a 15% cancellation fee applied to the refund.
- Cancellations requested after you receive your first artwork proof from us will have a 60% cancellation fee applied.
- Cancellations requested after you receive the second artwork proof, or have approved final print specifications are not refundable. Please note, your project goes straight into production after final approval, so cannot be changed in any way after final approval stage.
- All custom orders must be paid in full prior to going into garment print production. If custom art is part of a custom order, the custom artwork must be paid in full prior to being used on any product. Print specifications will only be performed on a fully paid custom order.
- If your custom fishing shirt is received significantly damaged, defective or has an error we will require photos and may even request for the product to be shipped back to us in order to assess the discrepancy in-house prior to making a decision on the return. If a refund is approved the refunded amount will not exceed the amount you paid per custom performance shirt. We reserve the right to decline a refund. Any worn items are automatically not eligible for a return. It is not possible to return, exchange or order additional custom orders smaller than our minimum order limit because you ordered the incorrect size for your custom performance fishing shirts. please carefully read use the measurements when ordering your sizes. SEE OUR SIZE CHARTS HERE
- Shipping rates are not refundable for custom products.
- We will not accept returns or exchanged for any size related issues, it is your responsibility to thoroughly review our size charts prior to ordering
- Returns must be requested within 3 days of shipment delivery.
-Cancellation/Refund policy does not follow that of standard retail.
- Artwork services of any kind are not refundable.
- Our extensive and detailed artwork proofing process is designed to get your approval for the final artwork prior to the sublimated printing and production of your custom performance fishing shirt. As such, if incorrect elements, names, numbers or logos or elements that appear in the final boat shirt or fishing shirt that also appears in the final print proof you approved, we are not liable in anyway. In such cases contact our customer support and we will work with you to see reordering options
By using this website or by purchasing any products or services from Briny Co. you are agreeing to these terms.